Account Settings Management

How to Update Your Email, Password, and Notification Preferences

Managing your account settings on Vulnn is simple and essential for staying secure and up-to-date. This guide will walk you through updating your email, password, and notification preferences to ensure your account works the way you need it to.


1. Accessing Your Account Settings

All account settings can be managed from the Account Settings page.

Steps to Navigate:

  1. Log into your Vulnn account.
  2. Click on your profile picture or avatar in the upper-right corner.
  3. Select Account Settings from the dropdown menu.

2. Updating Your Email Address

Your email address is your primary contact for important updates and communication.

How to Update:

  1. In the Account Settings section, locate the Email field.
  2. Click Edit or the pencil icon next to your current email.
  3. Enter your new email address and click Save Changes.
  4. Check your inbox for a verification email. Click the link to confirm the change.

Note: Ensure the email you provide is secure and frequently checked for updates.


3. Changing Your Password

Regularly updating your password is a critical step to protect your account.

How to Update:

  1. Go to the Password section under Account Settings.
  2. Click Change Password.
  3. Enter your current password for verification.
  4. Input your new password and confirm it. Use a strong password with:
    • At least 8 characters.
    • A mix of uppercase and lowercase letters.
    • Numbers and special characters.
  5. Click Save Changes.

Pro Tip: Use a password manager to create and securely store strong passwords.


4. Managing Notification Preferences

Stay informed without being overwhelmed by tailoring your notification settings.

How to Update:

  1. Navigate to the Notifications tab within Account Settings.
  2. Review the available categories, such as:
    • Project Updates: Notifications for bids, deadlines, and messages.
    • Training & Certifications: Updates about new courses or certifications.
    • Platform News: Announcements, offers, or policy updates.
  3. Toggle On or Off for each notification type based on your preference.
  4. Click Save Preferences.

Pro Tip: Enable email and in-platform notifications for critical updates, such as project deadlines or client messages.


5. Setting Up Two-Factor Authentication (2FA)

Add an extra layer of security to your account.

How to Enable 2FA:

  1. In Account Settings, locate the Security tab.
  2. Click Enable Two-Factor Authentication.
  3. Choose your preferred method:
    • Authenticator App: Use apps like Google Authenticator or Authy.
    • SMS: Receive a code via text message.
  4. Follow the prompts to complete the setup.

Tip: 2FA significantly reduces the risk of unauthorised access to your account.


6. Contact Information for Support

If you encounter any issues updating your account settings, Vulnn’s support team is here to help.

How to Reach Support:

  • Visit the Help Centre for step-by-step articles.
  • Use the Live Chat option for real-time assistance.
  • Submit a support ticket under the Support tab if further help is needed.

By keeping your account settings updated, you’ll ensure a secure, personalised, and efficient experience on Vulnn. Take a moment to review and adjust these settings to fit your needs!